Shipping policy

QUICK SCAN

•  FREE SHIPPING ON ALL ORDERS
•  NO HASSLE RETURNS 
•  M-F 9-5 CUSTOMER SERVICE

SUMMARY

• The Free delivery is offered to almost all countries worldwide
• The delivery times vary per country. This depends mostly on the time it takes for customs and the local post carrier to deliver your package.
• The delivery from our manufacturer may take 1-3 business days to dispatch.
• Questions? We have real people at our customer care in place to answer all your questions.
• Our deliveries are handled by our third-party companies, which means they might ship the products one or two days later than we plan. It also means that we can’t guarantee that the products are being delivered on the day we plan.

ORDER PROCESSING

If your item is in stock, please allow 2-5 business days to process your order once payment is received and cleared. Please note during high-volume sale periods or new range releases there may be minor delays – we appreciate your patience during this time! Once shipped, you will be emailed with tracking information to follow your order to its destination. Please note there is no dispatch on weekends or public holidays.

OWNERSHIP AND RISK

To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at support@rareandwicked.com Any delivery date or time specified by us is a best estimate only and RareAndWicked will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In the unlikely event, your order is not received within the expected delivery time frame.